Tech Articles

Understanding MSC Web Account Access Levels


Tech Articles ID    KB8006390
Status:    Published
Published date:    09/23/2009
Updated:    09/26/2017
Reported In:   SimCompanion
Created with Version:   SimCompanion
 

Abstract (Question)

What are the different MSC Web Account Access Levels and how do they affect me?

Description (Answer)

SimCompanion is one of many resources available to MSC stakeholders. Access levels determine which resources are available to the various stakeholders. The following information provides details for how this works:

 

What are the different access levels and the resources available with each?

 

  Access Levels
Resources Everyone (Public) Academic User Commercial User Academic Designated Contact
Product News Yes Yes Yes Yes
Technical Articles
(Public-Only)
Yes Yes Yes Yes
Webinars & Multimedia
(Public-Only)
Yes Yes Yes Yes
Documentation Yes Yes Yes Yes
MSC Community   Yes Yes Yes
*Technical Articles
(Customer)
  Yes Yes Yes
*Webinars & Multimedia
(Customer)
  Yes Yes Yes
Known Issues   Yes Yes Yes
Product Updates   Yes Yes Yes
Cases     Yes Yes

 

* Articles not made available to the general public, but rather only available to users with current Maintenance agreement(s).

 

How do I know my access level?
From within SimCompanion, your access level appears within the "Access Level" portlet on the static right-hand menu as shown:

 

How do access levels get set?
The following flowchart describes how access levels are set:

 

 

How do I request a change to my access level?
You can request a change in your access level by visiting our Request Activation Web Page.
(Note that you will be asked to login if not currently logged in.)


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