Technical Articles
| Technical Articles ID: | KB8019304 | |
| Status: | Published | |
| Published date: | 06/03/2010 | |
| Updated: | 12/05/2011 | |
| Reported In: | SimCompanion |
Abstract (Question)
Where can I find contact information MSC for technical support (web, email, and phone)?
Description (Answer)
Technical Support Contact Information
Attention! When submitting technical support requests through MSC's general support channel (whether by phone, e-mail, web-portal or otherwise), you may not submit any files, models or other information ("Information") that is subject to the International Traffic in Arms Regulations ("ITAR") or that is classified under an Export Control Classification Number ("ECCN") other than "EAR99". MSC will assume that Information submitted through general support channels is subject to the EAR and is classified under ECCN "EAR99" on the Commerce Control List ("CCL") of the Export Administration Regulations ("EAR", 15 CFR Part 730 et seq.).
| Web: | |
| http://support.mscsoftware.com/servicerequest | |
| Email: | |
| English | |
| - MD Nastran or MSC Nastran | mscnastran.support@mscsoftware.com |
| - MD Adams or Adams | mscadams.support@mscsoftware.com |
| - Patran | mscpatran.support@mscsoftware.com |
| - Actran | actran.support@mscsoftware.com |
| - Dytran | mscdytran.support@mscsoftware.com |
| - Easy5 | easy5.support@mscsoftware.com |
| - Fatigue | mscfatigue.support@mscsoftware.com |
| - Marc | mscmarc.support@mscsoftware.com |
| - Mvision | mscmvision.support@mscsoftware.com |
| - Sinda | mscsinda.support@mscsoftware.com |
| - SimDesigner | simdesigner.support@mscsoftware.com |
| - XFlow | xflow.support@mscsoftware.com |
| - MSC SimManager | simmanager.support@mscsoftware.com |
| - MSC SimXpert | simxpert.support@mscsoftware.com |
| - MSC Licensing | msclicensing.support@mscsoftware.com |
| Chinese (Simplified) | support.cn@mscsoftware.com |
| Chinese (Traditional) | support.tw@mscsoftware.com |
| Dutch | support.be@mscsoftware.com |
| French | support.fr@mscsoftware.com |
| German | support.de@mscsoftware.com |
| Italian | support.it@mscsoftware.com |
| Japanese | support.jp@mscsoftware.com |
| Korean | support.kr@mscsoftware.com |
| Nordic | support.no@mscsoftware.com |
| Portuguese | suporte.mscbrasil@mscsoftware.com |
| Russian | support.ru@mscsoftware.com |
| Spanish | support.es@mscsoftware.com |
| Phone: | |
| BeNeLux (Belgium, Netherlands, Luxembourg) | +31 (0)162 52400 (In Summa Innovation B.V.) |
| Brazil | 0800-891-4346 |
| China - Beijing | +86-10-82607000 |
| China - Shanghai | +86-21-63326655 |
| China - Chengdu | +86-28-86199275/6 |
| China - Shenzhen | +86-755-23811895 |
| Czech Republic | +420 54517 6106 |
| DACH | +49 89 431 987 277 |
| Denmark | +45 61 22 32 00 |
| Finland | 0800-9-14709 |
| France | +33 5 34 60 44 80 |
| Iberia | +34 91 555 42 70 |
| India | 000-800-100-1090 |
| Ireland | 1-800-55-8710 |
| Italy | +39 06 97246420 |
| Japan | 0120-924-832 (toll-free; available in Japan only) 03-6911-1222 (For mobile phone) |
| Malaysia | 1800 812 989 |
| New Zealand | +61 2 9260 2222 |
| Norway | 800-13379 |
| Poland | 00-800-111-1667 |
| Russia | +7 495 363 06 83 |
| Singapore | 800 110 1562 |
| Sweden | 020-79-6410 |
| United Kingdom | 0808-234-8537 |
| United States and Canada | +1 800 732 7284 |
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