Tech Articles

MSC Customer Entitlement ID (CEID) Description and Access Instructions

Tech Articles ID:    KB8006270
Type:   FAQ
Status:    Published
Published date:    08/18/2010
Updated:    05/25/2014
Reported In:   SimXpert
  SimDesigner Workbench Edition
  Patran
  Marc & Mentat
  MSC Nastran
  Easy5
  Adams
 

Abstract (Question)

What is the MSC Customer Entitlement ID (CEID) and how do I access it?

Description (Answer)

The MSC Customer Entitlement ID (CEID) is an identifier that allows MSC to verify eligibility of MSC support services.

The MSC CEID was introduced in the following product versions...

(Note that the MSC CEID has not yet been introduced in the Actran product family.)

You can access the CEID for all graphical user interface (GUI) products listed above
by clicking on Help => About. For example...

MD Adams R2 and Adams 2007 r1

CEID Information is available by clicking on Help=>About 

Easy 5 2008 r1

CEID Information is available by clicking on Help=>About

Mentat 2008 r1

CEID Information is available by clicking on Help=>About 

Patran 2006 r2

CEID Information is available by clicking on Help=>About

SimDesigner R1.1

CEID Information is available by clicking on Help=>About

SimXpert (all versions)

CEID Information is available by clicking on Help=>About

You can access the CEID for all solver products listed above by viewing the header
information in the log file. For example...


********************************************************
*                                                      *
*                A d a m s / S o l v e r               *
*                                                      *
*     2009-04-20 14:54:26         Version 2008 r1      *
*                                                      *
*   Customer Entitlement ID:      83C67521-A14FB53C    *
*                                                      *
********************************************************

Adams Solver

CEID Information is available in .msg file

   MSC Customer Entitlement ID
83C67521-A16389DG

Marc 2008 r1

CEID Information is available in .out file
  * * * * * * * * * * * * * * * * * * * * * * * * * * *
  * * * * * * * * * * * * * * * * * * * * * * * * * * *
  * *                                               * *
  * *          MSC Customer Entitlement ID          * *
  * *             83C67521-A16389DG                 * *
  * *                                               * *
  * * * * * * * * * * * * * * * * * * * * * * * * * * *
  * * * * * * * * * * * * * * * * * * * * * * * * * * *

MD Nastran R2.1 and MSC Nastran 2005 r3

CEID Information is available in .log file

 

**************************************************

* *

* THE TIME LIMIT HAS BEEN REACHED *

* *

* THE PROBLEM WILL NOW TERMINATE *

* *

**************************************************

* Dytran 2008r1 Windows x64 *

**************************************************

Date: Tue Sep 01 13:39:38 2009

MSC Id: 001aa0cd1c67 (ethernet) (Intel)

Hostname: na-jsatkuna-64 (user joesat, display na-jsatkuna-64)

License files: 1700@banff

CEID: 72713B35-A19DE3B2

Dytran 2008 r1

CEID Information is available in .OUT file

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